Privacy Policy
This Privacy Policy explains how Alhambra Heating & Air ("we", "us", "our") handles information when you use alhambrahvacrepair.com, an independent referral website serving Alhambra, CA and nearby communities.
Information Provided
We collect only the information you choose to give us, such as your phone number, name and a description of your property issue when you call (626) 687-0603.
Information Collected Automatically
Our hosting provider keeps standard server logs, such as IP address, browser type, pages requested and timestamps. We do not use advertising cookies or tracking pixels on this website.
How We Use Information
We use information to respond to your request, route your call to an independent provider, operate and secure the website, prevent fraud and meet legal obligations.
Sharing With Independent Providers & Vendors
We share the information needed to handle your request with the independent service providers that take your call and with vendors who help us run the website and our phone system. We do not sell your personal information.
Call Tracking and Communications
Calls to the phone numbers displayed on this website are routed to independent providers and may be recorded or monitored for quality assurance, training, fraud prevention or operational purposes. By calling (626) 687-0603 you consent to this recording and monitoring. We use call tracking to measure which pages generate calls. If you provide your number, you consent to be contacted by us or by an independent provider about your request, including by call or text, using automated technology where permitted; consent is not a condition of any purchase, and you may reply STOP at any time to opt out of texts.
Data Retention
We keep information only as long as needed for the purposes above or as required by law, then delete or anonymize it.
Data Security
We use reasonable administrative and technical safeguards. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children's Privacy
This website is intended for adults aged 18 and over. We do not knowingly collect information from anyone under 18.
Privacy Choices
You may ask us to access, correct or delete your information, or to stop contacting you. Data deletion requests, privacy questions and site notices must be sent to contact@alhambrahvacrepair.com. Residents of some states have additional rights under local law, and we honor valid requests.
Changes to This Policy
We may update this policy. The effective date above shows the latest version, and continued use of the website after a change means you accept it.